The six stages of the FM Process Protocol are as follows :
- Identifying Business Requirement: This stage aims to provide guidance on how to achieve a thorough understanding of the client organization.
- Developing FM Policy and Strategy: At this stage, some degree of understanding should have been reached to determine FM policy and strategy.
- Alignment Stages: This stage aligns the FM policy and strategy with the organizational requirements.
- Developing and Integrating Business Support: This stage develops the support capability after the business identification and definition activity has occurred.
- Implementation of support infrastructure and capability: The implementation of support infrastructure and capability consists of monitoring of project management, communication, performance management, stakeholder management, change management, customer relationship management, and risk management.
- Maintain and operate support infrastructure: This stage monitors support requirements and capabilities to ensure that the support infrastructure is continually aligned and integrated with the primary business activities.